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Profile

About

I am a dedicated and fast-learning IT professional with a strong background in customer service and a passion for technology. I love solving complex problems, getting deep into new technologies, and working with people to share knowledge and broaden understanding.

I am the CTO of a managed IT services provider in the San Francisco Bay Area. We serve clients in small- to medium-sized businesses, and many of our clients are nonprofit organizations. We provide every aspect of IT services to our clients, from basic desktop troubleshooting to advanced network and server implementation projects.

I excel at finding solutions to difficult IT problems, but what I enjoy doing most is sharing my experience and knowledge with others who want to pursue a career in IT. I have spent a great deal of time educating myself in the many aspects of IT, gaining experience with different vendors of software and hardware solutions, finding and using a wide array of tools, and customizing my computing environment to be as efficient and productive as possible.

If you are an IT professional, and you want to get better at what you do, I am the right person to talk to. I can help you with specific things you want to learn, or provide guidance and wisdom on how to succeed in IT.

I offer training on topics including, but not limited to, the following:

General Computer Hardware
IT Troubleshooting Methodology
Windows Desktop & Server Environments
Server & Network Infrastructure
CCNA Study Tutoring
Networking Concepts (Switching and Routing)
Cisco CLI and Configuration
Powershell Scripting and Everyday Usage
Tools for IT Professionals
Customizing Your Environment for Efficiency
Time Management and Organization for Consultants

You can reach me by e-mail if you have any questions, and I am available for chat.