Teamwork is the solution to any problem. With over 15 years of experience working in various roles in Information Technology, I excel at working with all types of hardware and complex issues.
I enjoy improving products and services for customers by using advanced troubleshooting techniques, consulting to their needs, creating and maintaining a vast understanding of technology options, and implementing products to enhance business vitality.
Being able to quickly and efficiently analyze complex computing issues and implement the changes required to solve the issue allows me to assist clients from product selection through implementation and then continued the relationship with 24/7 support.
Core Competencies: Windows technical support, hardware diagnostics, Point of Sale, retail sales and management, cloud computing, web hosting technologies, BDR/Disaster Recovery